CAN I CANCEL MY ORDER?
All orders are binding once the order is confirmed by filipiniana.
WHAT IS THE MINIMUM ORDER AMOUNT?
First time customers are required to have a min. order value of 5000 SEK/DKK/NOK or 500 EUR.
WHAT IS THE BACKORDER PROCEDURE?
We have partial deliveries deepening on stock availability. We will send backorders as soon as possible or otherwise agreed upon.
We reserve the right NOT to send orders/backorders with a total value below 3000SEK/DKK/NOK, 300 EUR. If your order is below this amount there may be an added freight cost.
HOW DO FILIPINIANA PROCESS MY ORDER?
After you have completed your order, you will get an automatic confirmation by email. Your order will then be processed this may take a few days. After your order has been processed an order confirmation will be sent to your registered email address. Once confirmed, all orders are binding. If by any chance you have not received your order confirmation or if something is incorrect in your order do not hesitate to inform us as soon as possible by sending an email to [email protected] On the order confirmation you can find our company details, policy on complaints.